Shipping policy

4. Shipping Policy

Y4RDS ships within the UK and selected international destinations. All orders are dispatched within the timeframe specified at the time of each drop. Please review this policy before ordering.

4.1 Processing Times

Orders are typically processed within 2-5 business days of a drop closing. During high-demand periods, processing may take slightly longer. You will receive a dispatch confirmation email with tracking information once your order has been shipped.

4.2 UK Shipping

Standard shipping within the UK is fulfilled via Royal Mail or a similar tracked courier service. Estimated delivery times are 2-4 business days from dispatch. Expedited shipping options may be available at checkout during certain drops.

4.3 International Shipping

International shipping is available to selected countries. Delivery times vary by destination but are typically 7-21 business days from dispatch. International customers are responsible for any customs duties, taxes, or import fees that may be charged upon delivery. These charges are outside our control and are not included in the order total.

4.4 Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. Free UK shipping may be available on orders over a specified threshold, which will be displayed during the relevant drop.

4.5 Tracking

All orders are shipped with tracking. Your tracking number will be emailed to you upon dispatch. Please allow up to 24 hours for tracking information to update after receiving your dispatch notification.

4.6 Lost or Delayed Parcels

If your order has not arrived within the expected delivery window, please first check your tracking information. If the parcel appears lost or you have concerns, contact us at contact@y4rds.co.uk. For UK orders, we are unable to raise a claim with the carrier until 10 business days have passed from the dispatch date.

4.7 Incorrect Addresses

Please ensure your delivery address is accurate at checkout. Y4RDS cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address after placing an order, contact us immediately at contact@y4rds.co.uk and we will attempt to resolve it before dispatch.